Security Updates

WordPress websites (core, theme and plugins) often update for security purposes. We safely apply these patches and keep a backup in case things go wrong. We actively monitor your website for new major and minor updates and apply them in the background while your website stays live during the process.

Backups

If your website gets hacked and wiped out entirely, you need to start from scratch. To remedy this, we keep daily backups of your website, so if disaster strikes, you can be back up and running in minutes, not months.

Site Updates

WordPress websites (core, theme and plugins) often update for to improve functionality and design. We safely apply these patches and keep a backup in case things go wrong. We actively monitor your website for new major and minor updates and apply them in the background while your website stays live during the process.

Uptime Monitoring

Part of our Website Care Service is monitoring your website for downtime. If the site is down for more than a couple minutes, we investigate and fix the problem. Approximately 5 minutes of downtime in the middle of the night is natural. No one can guarantee 100% uptime.

 

  1. Domain — Every website needs a domain name. A domain needs to be registered, setup, managed, and renewed as necessary.
  2. Hosting — Domain names needs hosting to make your website live on the Internet. We have high-end servers that are both fast and secure. With cheap servers, you get what you pay for. Hosting can be really affordable, yet slow and easily hacked. Our servers are responsive and hardened against hackers.
  3. Email Hosting — Instead of operating a business under a Gmail, Yahoo or AOL address, use a professional email address that includes your website’s domain name. A typical business email address format is contact @ YourBusiness.com. We provide hosting for this new email address and support when you have issues.
  4. Uptime Monitoring — Guaranteed 99.99% uptime on our servers. This means your website will always be live and ready for your customers. Approximately 5 minutes of downtime in the middle of the night is natural. No one can guarantee 100% uptime. Best of all, part of our Website Care Service is monitoring your website for downtime. If the site is down for more than a couple minutes, we investigate and fix the problem.
  5. Backups — If your website gets hacked and wiped entirely, you need to start from scratch. To remedy this, we keep daily backups of your website, so if disaster strikes, you can be back up and running in minutes, not months.
  6. Security Updates — WordPress websites (core, theme and plugins) often update for security purposes. We safely apply these patches and keep a backup in case things go wrong. We actively monitor your website for new major and minor updates and apply them in the background. Your website stays live in the process.
  7. SSL — eCommerce websites must be secured by an SSL certificate. Otherwise, sensitive credit card information can be easily stolen. SSL certificates also provide a small SEO boost since the tech world advocates security. We make sure SSL certificates are properly installed and renewed.
  8. Analytics — What good is a website if you can’t track its performance? We install and monitor Google Analytics to give you real data on your website’s visitors. This includes how many people visited your website, if they returned, whether they’re on mobile devices or desktops, where in the world they are, and much, much more. Use this data or hire a professional marketing specialist to get the most out of your website.
  9. Performance Optimizations — High-def photography, videos, seemingly endless content, and lots of pages can cause websites to slow down, even on fast servers. Therefore, we have extra tweaks and optimizations we can do to drastically speed up your website. Some sites load twice as fast after we work on them! This benefits both your search engine rankings and user-experience.